Terms and conditions
DECYCLE terms and conditions of use and services.
please contact us if more clarifications will be required
PLEASE READ THIS USER AGREEMENT AND ALL OTHER AGREEMENTS AND POLICIES REFERENCED HEREIN COLLECTIVELY DEFINED BELOW AS THE "TERMS OF SERVICE" CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS AND A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER.
This User Agreement (this “Agreement”) is a contract between Waste Generator (“WG”) Waste Recycler (“WR”), DECYCLE FZC (“us”) and our affiliates Waste collector (“WC”) . You must read, agree to, and accept all of the terms and conditions contained in this Agreement to be a User of our website located at www.DECYCLE.co
Subject to the conditions set forth herein, DECYCLE may, in its sole discretion, amend this Agreement and any of the other agreements that comprise the Terms of Service at any time by posting a revised version on the Site. DECYCLE will provide reasonable advance notice of any amendment that includes a Substantial Change (defined below), by posting the updated Terms of Service on the Site, providing notice on the Site, and/or sending you notice by email. If the Substantial Change includes an increase to Fees charged by DECYCLE, DECYCLE will provide at least 30 days’ advance notice of the change, but may not provide any advance notice for changes resulting in a reduction in Fees or any temporary or promotional Fee change. Any revisions to the Terms of Service will take effect on the noted effective date (each, as applicable, the “Effective Date”).
IF YOU AGREE TO THE TERMS OF SERVICE ON BEHALF OF AN ENTITY OR AGENCY, OR IN CONNECTION WITH PROVIDING OR RECEIVING SERVICES ON BEHALF OF AN ENTITY OR AGENCY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND THAT ENTITY OR AGENCY TO THE TERMS OF SERVICE AND AGREE THAT YOU ARE BINDING BOTH YOU AND THAT ENTITY OR AGENCY TO THE TERMS OF SERVICE. IN THAT EVENT, “YOU” AND “YOUR” WILL REFER AND APPLY TO YOU AND THAT ENTITY OR AGENCY.
1. DECYCLE ACCOUNTS
1.1 REGISTRATION AND ACCEPTANCE
By registering for an account to use the Site or Site Services (an “Account”), by using the Site or Site Services after the Effective Date if you had an Account on the Effective Date, or by clicking to accept the Terms of Service when prompted on the Site, you agree to abide by this Agreement and the other Terms of Service.
1.2 ACCOUNT ELIGIBILITY
DECYCLE offers the Site and Site Services for your business purposes only and not for personal, household, or consumer use. To register for an Account or use the Site and Site Services, you must, and hereby represent that you: (a) are an employee or agent of and authorized to act for and bind an independent business (whether it be as a self-employed individual/sole proprietor or as a corporation, limited liability company, or other entity); (b) will use the Site and Site Services for business purposes only; (c) will comply with any licensing, registration, or other requirements with respect to your business, or the business for which you are acting, and the provision of Freelancer Services; and (d) are either a legal entity or an individual who is 18 years or older (or have otherwise reached the age of majority in the jurisdiction in which you conduct business) in each case who can form legally binding contracts.
1.3 ACCOUNT PROFILE
To register for an Account to join the Site, you must complete a User profile (“Profile”), which you consent to be shown to DECYCLE, You agree to provide true, accurate, and complete information on your Profile and all registration and other forms you access on the Site or provide to us and to update your information to maintain its truthfulness, accuracy, and completeness. You agree not to provide any false or misleading information about your identity or location, your business, or the services your business provides and to correct any such information that is or becomes false or misleading.
1.4 ACCOUNT TYPES
1.4.1 WASTE GENERATOR ACCOUNT
You can register for an Account or add an Account type to use the Site and Site Services as a Waste Generator (a “WG Account”). Each WG Account can be given one permissions to act on behalf of the WG Account.
1.4.2 WASTE RECYCLER ACCOUNT
You can register for an Account or add an Account type to use the Site and Site Services as a Waste Recycler (a “WR Account”). Each WR Account can be given one permissions to act on behalf of the WR Account.
1.4.3 WASTE COLLECTION ACCOUNT
This is DECYCLE employee account, and it will be responsible of collecting the waste once the waste generator request for collection to be scheduled. And the waste collection account is for verifying the waste eligibility, quantity, and quality as per waste contract and proposal terms and conditions.
1.5 ACCOUNT PERMISSIONS
You agree not to request or allow another person to create an Account on your behalf, for your use, or for your benefit, except that an authorized employee or agent may create an Account on behalf of your business. By granting other Users permissions under your Account, including as a Team Member or Agency Member, you represent and warrant that: (a) the User is authorized to act on your behalf; and (b) you are fully responsible and liable for the User’s acts and omissions, including for obligations and liabilities relating to making payments and entering into Service Contracts and the Terms of Service. If any such User violates the Terms of Service, it may affect your ability to use the Site and Site Services. Upon closure of an Account, DECYCLE may close any or all related Accounts.
Additionally, in the event of company want to change the email register for any account they should send an official request to DECYCLE team to start the process of changing the email to another with maintaining all data related to the account.
1.6 IDENTITY AND LOCATION VERIFICATION
When you register for an Account and from time to time thereafter, your Account will be subject to verification, including, but not limited to, validation against third-party databases or the verification of one or more official government or legal documents that confirm your identity, your location, and your ability to act on behalf of your business on DECYCLE. You authorize DECYCLE, directly or through third parties, to make any inquiries necessary to validate your identity, your location, and confirm your ownership of your email address or financial accounts, subject to applicable law. When requested, you must timely provide us with complete information about yourself and your business, which includes, but is not limited to, providing official government or legal documents. During verification some Account features may be temporarily limited. When a verification is successfully completed, Account features will be restored.
1.7 USERNAMES AND PASSWORDS
Each person who uses the Site must register for their own Account. When you register for an Account, you will be asked to choose a username and password for the Account. You are entirely responsible for safeguarding and maintaining the confidentiality of your username and password. You agree not to share your username or password with any person, and, if you are a legal entity who is not a natural person, to only share your username and password with a person who is authorized to use your Account. You authorize DECYCLE to assume that any person using the Site with your username and password, either is you or is authorized to act for you. You agree to notify us immediately if you suspect or become aware of any unauthorized use of your Account or any unauthorized access to the password for any Account. You further agree not to use the Account or log in with the username and password of another User of the Site if (a) you are not authorized to use both or (b) the use would violate the Terms of Service.
2. PURPOSE OF DECYCLE
Section 2 discusses what DECYCLE does and does not do when providing the Site and Site Services and some of your responsibilities when using the Site to find or enter into a Service Contract as detailed below.
The Site is a marketplace where WG can post a service contract for type and quantity of waste to be collected and WR can identify each service contract posted and send proposal according to information on each contract posted. Subject to the Terms of Service, DECYCLE provides the Site Services to Users, including hosting and maintaining the Site, facilitating the formation of Service Contracts, and assisting Users in resolving disputes which may arise in connection with those Service Contracts. When a User enters a Service Contract, the User uses the Site to invoice and pay any amounts owed under the Service Contract.
2.1 RELATIONSHIP WITH DECYCLE
DECYCLE merely makes the Site and Site Services available to enable WR and WG to find and interact with each other. DECYCLE does not introduce WR to WG, select Projects for WR, or select WR for WG. Through the Site and Site Services, WR may be notified of WG that may be seeking the services they offer; at all times, however, Users are responsible for evaluating and determining the suitability of any Project, WR or WG on their own. If Users decide to enter into a Service Contract, the Service Contract is directly between the Users and DECYCLE.
You acknowledge, agree, and understand that DECYCLE is facilitator between WR and WG. Without limitation, Users are solely responsible for: (a) ensuring the accuracy and legality of any User Content; (b) determining the suitability of other Users for a Service Contract ( (c) negotiating, agreeing to, and executing any terms or conditions of Service Contracts; You further acknowledge, agree, and understand that you are solely responsible for assessing whether to enter into a Service Contract with another User. You acknowledge, agree, and understand that DECYCLE does not, in any way, supervise, direct, control, or evaluate WR or their work and is not responsible for any Project, Project terms or Work Product. DECYCLE makes no representations about and does not guarantee, and you agree not to hold DECYCLE responsible for, the quality, safety, or legality of WR Services; the ability of WR to pay for WG; While DECYCLE may provide certain badges on any user profiles, such badges are not a guarantee or warranty of quality or ability or willingness of the badged WR or WG to complete a Service Contract and is not a guarantee of any kind, including, the quality of services.
You also acknowledge, agree, and understand that DECYCLE will charge the WR collection fees extra in case of awarding any service contract, also the WG is fully and solely responsible to award the service contract to most suitable offer which should include prices, terms and condition for the waste to be accepted such as quality of waste, how to store the waste (e-waste) and so on. You further acknowledge, agree, and understand that: (i) you are not an employee of DECYCLE, and you are not eligible for any of the rights or benefits of employment (including unemployment and/or workers compensation insurance); (ii) DECYCLE will not have any liability or obligations, including under or related to Service Contracts and/or WR Services for any acts or omissions by you or other Users; (iii) DECYCLE does not, in any way, supervise, direct, or control any WR Services; does not impose quality standards of the collected wastes from the WG for completion of any Services contracts; (iv) WG is solely responsible to determine the dates of collection as per agreement with DECYCLE collection team and affiliates; (v) once collected waste is being delivered and verified by WR in presence of DECYCLE representative the payment will be processed through bill sent by DECYCLE; (vi) DECYCLE will provide any user with training on how to use the website; (vii) WG is requested to fill in accurate information in the service contract and must follow the terms of and condition of the quality of collected waste shared after the award; (viii) all users complaints will be through DECYCLE and are not entitled to mention names, mobile number, emails, or any information about the user in the service contract or proposal sent; (viiii) DECYCLE will have the right to decline any service contract or proposal that violate the previous clause; WG can withdraw or delete the service contract posted only till the collection is being assigned, else there will be penalty fees associated to that according to the proposal price awarded; any user will have yearly subscription fees that has to be paid before conducting any business on DECYCLE the different plans could be found on WWW.DECYCLE.CO
2.3 TAXES AND VAT
DECYCLE FZC is register company in Sharjah Publishing City Free Zone and by law we are not eligible for taxation and VAT.
3. CONFIDENTIAL INFORMATION
Users may agree to any terms they deem appropriate with respect to confidentiality, including those set forth in the Optional Service Contract Terms. If and to the extent that the Users do not articulate any different agreement with regard to confidentiality, then they agree that this Section 3.3 (Confidential Information) applies.
To the extent a User provides Confidential Information to DECYCLE or User, the recipient will protect the secrecy of the discloser’s Confidential Information with the same degree of care as it uses to protect its own Confidential Information, but in no event with less than due care. On a User’s written request, the party that received Confidential Information will promptly destroy or return the disclosing party’s Confidential Information and any copies thereof contained in or on its premises, systems, or any other equipment otherwise under its control.
The confidentiality includes proposal prices submitted by the WR that cannot be shared with any parties outside the WG authority.
4. DECYCLE FEES
Section 4 describes what fees you agree to pay to DECYCLE in exchange for DECYCLE providing the Site and Site Services to you and what taxes DECYCLE may collect, as detailed below.
4.1 FEES FOR WR
Membership or subscription fees: WR must subscribe into one of DECYCLE plans to access all website features and able to submit proposal to all posted service contracts
Collection fees: WR must pay all related collection and delivery fees of the waste to DECYCLE per job.
4.2 FEES FOR WG
Membership or subscription fees: WG must subscribe into one of DECYCLE plans to access all website features and able to submit and post service contracts for their wastes
5. PAYMENT TERMS
5.1 subscription fees: this should be paid through the website and via master or credit card associated with your company.
6. WARRANTY DISCLAIMER
7. LIMITATION OF LIABILITY
DECYCLE shall incur no liability to any of the damages, losses, breaches of this agreement, except to the extent caused by DECYCLE negligence or willful misconduct in performing its obligations under this Agreement, or its material breach of any representation, warranty, covenant, or term of this Agreement.
8. AGREEMENT TERM AND TERMINATION
9. DISPUTES BETWEEN YOU AND DECYCLE
11.1.1 ELECTRONIC COMMUNICATIONS
11.1.2 LICENSE AND ACCESS
11.1.3 YOUR ACCOUNT
You may need your own DECYCLE account to use certain DECYCLE Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password.
11.1.4 RISK OF LOSS
11.1.5 RETURNS, REFUNDS AND TITLE
DECYCLE does not take title to returned items until the item arrives at our center. Items shipped from DECYCLE SHOP, can be returned within 15 days of delivery, with some exceptions:
11.1.6 PRODUCT DESCRIPTIONS
11.1.7 DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
11.1.8 DISPUTES BETWEEN YOU AND DECYCLE
11.1.9 SITE POLICIES AND MODIFICATION
11.1.10 DELIVERY TERMS
11.1.11 OUR ADDRESS
11.2.1 ELIGIBILITY AND ONBOARDING
11.2.2 PRODUCT SELLING PROCESS AND SETTLEMENT
11.2.3 RETRUN AND REFUND
11.2.4 RISK AND FRAUD
11.2.5 CURRENCY AND PAYMENTS
11.2.6 DELIVERY TERMS AND PRODUCTS AVAILBILITY
WR: Waste recyclers
WG: Waste generators
WC: Waste collector
Verification of wastes: verifying the quality and quantity of collected waste to approve payments
Verification of WR: verifying the waste recycler licensing and authorization to work in country of operation.
Service contract: the contract created by the WG highlighting the type, quantity of wastes, duration of contract and how often to collect the waste
Proposal: the submitted proposal by the WR to each contract posted